Question 1

Who is the KIVORA platform for?

Accepted Answer

Adults looking for a compact, straightforward way to add movement and simple workouts at home. It is fitness equipment, not a medical device.

Question 2

How much space does it need?

Accepted Answer

The platform is 22.83 x 12.99 x 4.72 inches (58 x 33 x 12 cm), so it fits in most apartments and stores flat when not in use.

Question 3

What is in the box?

Accepted Answer

The platform, a remote control, loop resistance bands, an operation manual, and a power cord.

Question 4

Does KIVORA make medical or weight-loss claims?

Accepted Answer

No. KIVORA is fitness equipment. We do not claim it treats, cures, or improves any medical condition. Speak to a qualified professional before starting new exercise.

Question 5

How much does it weigh, and what modes does it have?

Accepted Answer

Weight, vibration modes, and intensity levels are published on the product page once confirmed. We don't publish numbers we haven't verified.

Question 6

How long does shipping take?

Accepted Answer

Orders usually arrive 3–7 business days after dispatch. We ship within the United States. Standard shipping is $9.95; orders over $150 and first orders using code WELCOME15 ship free.

Question 7

What is your returns policy?

Accepted Answer

You can return an unused product within 30 days of delivery. Items must be complete and in resalable condition. Return shipping is paid by the customer unless the item is faulty, damaged, or incorrect. There is no restocking fee, and refunds are normally issued within 5 business days of the return arriving.

Question 8

Is there a warranty?

Accepted Answer

KIVORA equipment is covered for 12 months from delivery against defects in materials and workmanship under normal home use. To start a claim, email kivorafitness@gmail.com with your order number, a description of the fault, and photos or video.

Questions, answered